Misunderstandings

Ignoring the misunderstanding will not deal with the conflict.

Unfortunately,... passive aggressive people,... do not in general, know how to communicate effectively to deal with the conflict.

Difficult Conversations

https://hbr.org/2015/01/how-to-handle-difficult-conversations-at-work

This is actually a rather decent resource...

Refresher

http://www.sfhgroup.com/tto/training/educational-video.php

Was looking at this course, but it is too expensive.

But I think this is the type of thing that needs to be done.

Because these are difficult conversations.

(and I am very rusty)

For beginning the conversation

1: Professional conduct

2: An Example

3: Impact

4: Name your contribution to situation arising

5: Indicate resolution

6: Response

Little things

(or how to show compassion in subtle ways)

Because of how our society is, it is sometimes hard to demonstrate support openly.

But I have been the recipient of many acts of kindness over the years,

A colleague who touched my hand when I must have flinched at a particularly venomous remark, I don't remember the remark, only the touch.

An acquaintance who passed by my desk on the way out, and stopped just long enough to say, that was unwarranted.

Another colleague who lead me out of an after work party. Apparently my eyes had started to wonder where they shouldn't be.